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Recent Article

voip phone systems extend business hours

How a VoIP Phone System Extends Your Business Hours

Today’s customers aren’t just demanding more solutions, better value and personalized support: they’re also insisting on getting answers, help and support when it fits their schedule. As Forbes notes: “Customers expect extended hours: 24/7 or as close as you can get.”  Here are the key ways that an affordable, scaleable, and mobile VoIP phone system turns: “sorry, our office is closed, please call back during regular business hours” into: “hello and thank you for your call — how may I help you?”  Get After-Hours Voicemails as Email Attachments With a conventional landline phone system, employees typically pick-up after-hour voicemails the next business day — which can lead to frustrated customers and lost opportunities. But with a VoIP phone system, voicemails can be automatically saved and sent as email attachments, which means they can be easily picked up anytime through any…

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