Chat and SMS
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End-users are now able to send and receive messages from within their DigitalPhone.io portal. Messaging between users within the same domain can be sent using the new “Chat” feature while messaging between other types of phone numbers will be sent as SMS messages. The addition of SMS messaging to the portal allows users to maintain a single identity when communicating using text messages which is becoming an increasingly popular form of business communication. Both chat and SMS conversations are stored in a new tab in the “Messages” section of the portal, creating an easy way for users to manage multiple forms of communication in a single interface.