News

7 Reasons Not to Buy Your Hosted VoIP Business Phone System from a Big Box Retailer

There are times when it makes sense to hop in the car and head to your nearest big box retailer, such as when your kids (read: you) want the latest PS4 or Xbox One video game, or when you need to pick up a flash drive to store pictures of your “bucket list” dream trip to Augusta National (wait until you get to the glorious  13th hole). However, there are also times when big box retailers don’t have the solution you need — in fact, they will add to your problems. And this is definitely the case with a hosted VoIP business phone system. Here are the 7 reasons why big box + hosted VoIP = massive regret. 1. The “expert” giving you advice and answers probably knows less about hosted VoIP than you do. Have you ever walked into…

Hosted VoIP Feature Spotlight: 7 Reasons Your Business Will Love Video Conferencing

One of the most popular and useful features of a hosted VoIP system is video conferencing, which allows employees to connect and collaborate face-to-face, regardless of where they are located. Here are 7 reasons why your business — and your employees — will love hosted VoIP video conferencing, and wonder how you ever managed to survive without it: 1. Dramatically Reduce Travel Costs Business Travel News’ Corporate Travel Index study reveals that the average cost of business travel in the U.S. — including meals, car rentals, hotels, and incidentals — has climbed to a whopping $325 per day. And this doesn’t even include the flight! While video conferencing won’t eliminate all business travel, it can certainly reduce the need for employees to leave the office in order to connect with colleagues in other areas. Not only will this save thousands…

Hosted VoIP Feature Spotlight: 7 Reasons Your Business Will LOVE Virtual Numbers

An old movie from the 1950s informed us that “love is many splendored thing.” Well, at the risk of offending all of the romantics out there, we suggest that “love is many virtual numbers.” Admittedly, it’s not the most lyrical turn of phrase. But if you’re a business owner or executive who needs to lower costs, increase productivity, and improve the bottom line, then poetry isn’t on the agenda: getting a hosted VoIP phone system with virtual numbers is! Here are the 7 reasons why your business will LOVE virtual numbers, and why your employees will wonder how they ever managed to survive without them: 1. Give everyone their own extension — for a fraction of the price. Virtual numbers are not linked to an old-fashioned copper phone line. Instead, they are completely digital and can be assigned to any…

How Automatic Failover Helps Some Business Avoid Losing $5,600 a Minute

So it Begins…  It’s the kind of nightmare scenario that sends chills up and down the spines of even the most unflinching business owners and executives: without warning the network goes down and takes the phone system with it, along with wireless connected devices including computers, laptops, tablets, printers and smartphones. Operations grind to a screeching halt. Customers cannot get through to buy solutions or get support, colleagues cannot connect to move the needle on projects and programs, and everyone sits around hoping — and praying — that someone, somewhere, reconnects a wire or flips a switch. Indeed, according to research by Gartner, network downtime costs some organizations a staggering $5,600 per minute. No More Nightmare  Now, imagine another scenario that has a similar beginning, but a dramatically different ending: Without warning, the network goes down. But this time, instead…

10 Ways that a Hosted VoIP Phone System Drives Marketing Success

Unlike the Mad Men era, today’s marketing professionals are not enjoying “3 martini lunches” while they look over color samples and stock photos, or flip through their rolodex. Instead, they’re pouring over mountains of analytical data and market research, so they can optimize campaigns, increase brand visibility, establish competitive advantage, expand marketplaces, and populate the sales funnel with qualified leads. And that’s why one of the most valuable tools in the marketing world today is a hosted VoIP phone system. Here are 10 ways that a hosted VoIP phone system drives marketing success: 1. Get Customized Local Numbers Businesses can easily get customized local numbers for marketing campaigns in different geographic areas. For example, businesses can get a number with a 919 area code to boost conversions in Raleigh, NC, and get a number with a 704 area code to…

BREAKING NEWS: Windstream Files for Bankruptcy

On the heels of a recent $310 million judgement in favor of bond holder Aurelius Capital Management, Windstream Holdings Inc. filed for Chapter 11 bankruptcy protection on February 25. The bankruptcy filing, which was widely expected given the recent Aurelius judgement (which Windstream has since appealed), alongside more than $5.8 billion in debts that the rural phone company had racked up over the last several years, means that Windstream will continue operating through a multi-year financial restructuring plan. As with virtually all bankruptcy filings, the only winners in this disaster will be select Windstream executives and managers who get to keep their jobs and perks. The vast majority of other stakeholders — namely debtholders, investors, employees and customers — will not be as fortunate. Investors and Debtholders With respect to debtholders, some of them will eventually get paid pennies on…

How a Cloud Telephone System Solves 3 Key Mobile Worker Challenges

We are well on the way to a work landscape where remote and mobile workers won’t be the exception, but instead will be the norm. Here are some of the eye-opening statistics: 55% of workers now telecommute full-time. (Source: AND CO) 90% of mobile workers plan on working remotely for the rest of their careers. (Source: Buffer) By the year 2020, 72% of the workforce will be partially or fully mobile. (Source: IDC) 48% of workers don’t think traditional offices will exist by 2021. (Source: com) Employers save an average of $2,000 in real estate costs for each mobile worker. (Source: Stanford University) Mobile workers are on average more productive than in-office workers. (Source: Polycom Inc. & Future Workplace) Companies that offer mobile working experience a 25% lower turnover rate vs. companies that do not offer mobile working. (Source: Owl…

Is a Windstream Bankruptcy Filing Imminent?

There is growing speculation that a Windstream bankruptcy and massive downsizing is imminent in the wake of a devastating court ruling, which was handed down by the U.S. District Court of the Southern District of New York on February 15. The Story So Far The court ruled that in 2015 when Windstream spun out its internally-managed real estate trust Uniti Group, that it improperly transferred over $300 million worth of assets that served as security for bonds issued by Aurelius Capital Management LP. Uniti Group is Windstream’s largest customer, with assets that include over 4 million fiber strand miles and around 850 wireless towers. In an interview with Bloomberg, Morningstar Analyst Matthew Dolgin said: “If the verdict is upheld throughout all potential appeals, we think there is a reasonable probability that Windstream would be forced into bankruptcy.” Anders Bylund of…

5 Reasons Your Business Will Fall in Love with Softphones

We’ve all heard of soft skills, software, softball, and of course, everyone’s favorite: soft serve ice cream. But softphones? For many people, this term is not part of their vocabulary — yet. For starters, no, this is not some kind of Nerf-inspired phone that people can use to make calls one minute, and kick across the room the next (although the inventors out there might want to take a run at this, because it would be a bestseller). Rather, softphones are software apps that let people make and receive calls on the VoIP phone system network across various devices, such as their desktop computer, laptop, tablet or smartphone. Here are 5 reasons why your business — and your users — will fall in love with softphones, and wonder how you ever survived in the pre-softphone era: 1. Affordably and Quickly…

12 Reasons Why Businesses Should Elevate their Phone System to the Cloud

Just how dominant has the cloud become across the business landscape? Here are some statistics that confirm beyond any doubt that the on-demand delivery of computer power, database storage, apps, and other IT resources through the cloud is here to stay, and will continue shaping and transforming the future of work for years to come: 83% of workload will be in the cloud by 2020. (Source: LogicMonitor) 85% of enterprises keep sensitive data in the cloud. (Source: Vormetric) 74% of Tech CFO’s say that cloud computing had the most measurable impact on their business in 2017. (Source: Forbes) Spending on cloud computing is projected to grow more than 6x the rate of IT spending through 2020. (Source: IDC) Total worldwide revenue for cloud computing solutions is approaching $250 billion, and is rising at a rate of 18% annually. (Source: Gartner)…

Thinking of Upgrading to a Cloud Phone System? Here’s Your Game Plan

If your organization is planning an upgrade to a cloud phone system, then you’re definitely on the right path. Across the country and around the world, organizations of all sizes — from small dynamic start-ups to large established enterprises — have said goodbye to their costly, inflexible and restrictive landline phone system, and hello to a cost-effective, agile, scaleable and future-proofed cloud phone system.  However, before you rise to the cloud and reap the benefits, you need a plan that dots all of the i’s and crosses all of the t’s — otherwise, instead of enjoying a successful implementation, you’ll face a regrettable experience that takes longer and is more complex and disruptive than you expected. To help your team head in the right direction, here are the key elements of a robust cloud phone system game plan:   1. Build…

7 Best Practices for Implementing a Hosted VoIP Phone System

If your business has decided to switch from a conventional PBX phone system to a hosted VoIP phone system, then you’re definitely on the right track! That’s because:  Hosted VoIP is now the #1 phone system choice among U.S. businesses. Hosted VoIP is the fastest-growing industry in the world. The total number of hosted (mobile) VoIP users worldwide has topped 1 billion. Conventional phone companies are losing a whopping 700,000 landline customers per month. [For more statistics on the incredible growth of hosted VoIP phone systems, read our article here.] Here are 7 best practices to ensure that your implementation experience is smooth, streamlined and successful:   1. Analyze and optimize network bandwidth.  One of the biggest reasons why a hosted VoIP phone system is dramatically more affordable than a conventional PBX phone system, is that there is no need to…

5 Business-Related New Year’s Resolutions for 2019

2019 has arrived, and we are looking forward to many positive developments and continued growth here at DigitalPhone.io. It’s also that time of year where many of us celebrate an annual tradition: making New Year’s Resolutions. Now, the bad news with New Year’s Resolutions is that, according to research, about 92% of us don’t follow through on our promises. That’s a pretty grizzly statistic (unlike these statistics about the hosted VoIP industry, which are inspiring). However, there is some good news, too! That’s because here at DigitalPhone.io, we can help you make and keep 5 business-related New Year’s Resolutions for the year ahead, which will elevate your business to a higher level — and keep you there for the foreseeable future. Here we go: Resolution #1: Save Thousands of Dollars a Year How We Make it Happen: Our hosted VoIP…

By the Numbers: 10 Statistics that Show Hosted VoIP is Booming

The legendary journalist Harry Reasoner once said that “statistics are to baseball what flaky crust is to Mom’s apple pie.” While this is certainly true (and a slice of Mom’s flaky apple pie would be delightful right about now), there is another discussion where statistics are also a major part of the story: the one that shows, beyond any doubt, that hosted VoIP is flat-out booming. And so, we invite you to grab some pie, pour some coffee, and allow us to present 10 hosted VoIP statistics that every business owner and executive should know: VoIP is now the number one telephone choice by U.S. businesses. (Source: Software Advice) By the year 2020, VoIP will have approximately 204.8 billion subscribers worldwide. (Source: Future Marketing Insights) The global market for VoIP and Unified Communications (UC) is projected to reach $88 billion…

HO HO HO: Why a Cloud Phone System is the Cost Saving Gift that Keeps on Giving

As the holidays quickly approach, our thoughts turn to spending quality time with family and friends, and of course, hunting for ideal gifts. Well, if you’re an executive or business owner, there’s one special gift that you can give to your company that, financially speaking, will keep on generating ROI year after year: a cloud phone system. Here are 10 key reasons why a cloud phone system is the financial gift that keeps on giving: There is no costly PBX to purchase or trunk lines to rent. The phone system is located 100% off-site, which means you don’t have to pay for any maintenance, upgrades, innovations or management. Technical and end user support is provided by the Solutions Provider. You don’t have to hire an in-house telecommunications team, or pay for a pricey maintenance agreement. There are no domestic long…