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We are excited you found us and look forward to helping you save money and solving your problems with your telecommunications needs. At DigitalPhone.io previously know as Carolina Digital Phone we pride ourselves on the best in the Nation quality U.S. based customer service. You call will never be routed to an offshore call center and you will always get prompt professional support from our support engineers based in North Carolina.





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After submitting your request please read recent News from Carolina Digital

DigitalPhone.io in the Community: Helping the Interactive Resource Center Fight Against Homelessness

Since we launched our company almost 20 years ago, one of our guiding principles has been to give back to our community. It is very rewarding to know that we are making a positive difference in people’s lives — one that will have a lasting impact on their future, and the future of their family. Recently, we had the opportunity to give back and make a difference by helping the Interactive Resource Center (IRC), which is a 501(c)(3) nonprofit organization based in Greensboro, NC. The IRC provides a wide range of services that help individuals experiencing homelessness reconnect with their lives and with the community at large, so they can take an active and positive role in progressing towards a life without homelessness. The work that the incredible staff and volunteers at the IRC do each day is nothing short…

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Why Hosted VoIP’s Voicemail-to-Email Feature is a Business Game Changer

When voicemail first arrived on the mainstream business landscape, it was greeted with massive excitement and enthusiasm. In fact, people used to call their own voicemail to leave reminders and notes. It was glorious. But that was then. Today, voicemail is viewed by some employees as a liability instead of an asset. And the biggest reason for this isn’t the few seconds it takes to pick up a voicemail.  Rather, it’s because most of the time, there is no message to pick up at all.  Indeed, CRM.com has found that businesses experience up to 75 percent voicemail abandonment — i.e. callers hang up (or hit the end button) the moment they hear something like “I’m not in the office, but if you leave a message…”   What Started this Vicious Cycle? And so, this begs the question: what caused voicemail…

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URGENT NEWS: HURRICANE FLORENCE UPDATE AND CUSTOMER ADVISORY

Tracking Hurricane Florence The U.S. National Hurricane Center (NHC) upgraded Hurricane Florence to “Category 4” on Monday September 10. As of 2pm Eastern Time on Tuesday September 11, Florence was centered approximately 370 miles south-southwest of Bermuda, and 845 miles east-southeast of Cape Fear, North Carolina. The storm is moving west-northwest at about 17 miles per hour, and is packing maximum sustained winds of around 130 miles per hour. Through Saturday September 15, Florence is expected to produce 15-20 inches of rainfall, with accumulations of up to 30 inches near Florence’s track over portions of North Carolina, Virginia, and northern South Carolina through Saturday. THIS MASSIVE RAINFALL MAY LEAD TO LIFE-THREATENING FLASH FLOODING. Many businesses and schools have already made plans to close. Updated information is available at: https://www.nhc.noaa.gov/.  What We are Doing  We expect Florence to hit the Greensboro,…

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