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We are excited you found us and look forward to helping you save money and solving your problems with your telecommunications needs. At DigitalPhone.io previously know as Carolina Digital Phone we pride ourselves on the best in the Nation quality U.S. based customer service. You call will never be routed to an offshore call center and you will always get prompt professional support from our support engineers based in North Carolina.





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After submitting your request please read recent News from Carolina Digital

Is Your Organization Being Held Back by a Premise-Based PBX Phone System?

A growing number of organizations are saying goodbye to their conventional analog premise-based analog PBX phone system, and hello to a cost-effective, feature-rich and future-proofed hosted VoIP phone system. Here are the key reasons why they’re saying farewell to their premise-based system — and not looking back: Excessive up-front costs: premise-based PBX systems are expensive to purchase, install and maintain. For many small and mid-sized businesses, the CapEx burden is prohibitive, and for larger organizations it’s unjustifiable. No cost certainty: the cost of operating a premise-based PBX system is based on usage (regular calling along with long distance costs). As such, it’s virtually impossible for organizations to know how much their monthly, quarterly and annual telecommunications costs will be. This often leads to budget shortfalls — which ultimately leads to greater risks and higher overall operating costs. Lack of scalability:…

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voip phone system

In-House PBX+SIP Trunking vs. Hosted VoIP: What’s the Smarter Phone System Investment?

When it comes to making wise investments, organizations need to borrow a page from the consumer playbook and “get the most for the least.” This doesn’t necessarily mean getting the cheapest price. It means that organizations need to assess their needs, conduct marketplace research, evaluate potential solutions, and select the one that delivers the most long-term value. However, just like consumers, sometimes organizations can mistakenly head in the other direction: getting the least for the most. And since this unfortunate fact doesn’t come to light until after a purchase decision is made, organizations in this situation are forced to absorb the excess costs or purchase a replacement. Either way, it’s costly, time consuming, risky and frustrating. Here’s what the above has to do with business VoIP phone systems. Some organizations are led to believe that they’ll get the most for…

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cloud fax voip faxing

5 Reasons Why Organizations are Using Cloud Faxing

A few decades ago, fax machines roamed freely on the business landscape: and it was good. Actually, it was groundbreaking. The idea of transmitting an exact facsimile of a document to anyone in the world — and within a matter of seconds — was incredible. Indeed, if you build a time machine and head back to circa 1988, you’ll be greeted by an orchestra of screeching fax machines (don’t worry, it’s a screech of joy, not of pain).  Well, here we are about to enter the third decade of the 21st century, and traditional fax machines are few and far between. In fact, some millennial doctors have no idea what to do with this ancient technology. But does this mean faxing is dead? Not at all!  On the contrary, faxing is alive and well. But like many other technologies, it…

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